Shipping Policy - Draft
All orders are processed within 2-4 business days. Orders are not shipped or delivered on weekends or public holidays.
We use Sendle, a 100% carbon neutral delivery service. Parcels will be sent using Sendle unless:
- You live outside their service area.
- You provide us with a PO Box, parcel locker or locked bag instead of an address. In such cases we will send using Australia Post.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
During peak periods your order may take up to 2-3 weeks to arrive. Please take this into account for the Christmas and New Year period.
Overseas orders shipping can take up to 3-4 weeks due to custom inspections.